bus car packages 
FAQ's
<p style="margin: 0in; margin-bottom: .0001pt; line-height: 13.5pt; background: white;"><strong><span style="font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">What are the advantages of purchasing a bus ticket with SRS Travels?</span></strong></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 10.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">SRS Travels Provides Safe, Reliable, Clean and On Time Travel Service.</span><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> </span><span style="font-size: 10.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">&nbsp;Some of the advantages of dealing with us are:<span class="apple-converted-space">&nbsp;</span></span><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> <br /> </span><span style="font-size: 10.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">-&nbsp;&nbsp;&nbsp; You can choose your seat</span><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> </span><span style="font-size: 10.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">-&nbsp;&nbsp;&nbsp; You can book your bus tickets online, by phone, or in person</span><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> </span><span style="font-size: 10.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">-&nbsp;&nbsp;&nbsp; You can choose from buses based on boarding points, timing and bus type</span><span class="apple-converted-space"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">&nbsp;</span></span><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> <br /> </span><strong><span style="font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">Do I need to register to use SRS Travels?</span></strong></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 10.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">No. SRS Travels does not require its customers to go through a tedious registration process.</span><span class="apple-converted-space"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">&nbsp;</span></span><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> <br /> </span><strong><span style="font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">Does booking online cost me more?</span></strong></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 10.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">Not at all!</span><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> <br /> </span><strong><span style="text-decoration: underline;"><span style="font-size: 13.5pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">Ticket-related</span></span></strong><span style="font-family: Tahoma, sans-serif; color: #1d1d1d;"><br /> <strong><br /></strong></span></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><strong><span style="font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">I've lost my ticket. What should I do now?</span></strong></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> A copy of the ticket would have been sent to you by e-mail when you booked it. Please take a printout of that mail and produce it at the time of boarding. If you have not received the ticket e-mail, please call any of our call center and our executive will re-send you a copy by mail.<br /> <br /> </span><strong><span style="text-decoration: underline;"><span style="font-size: 13.5pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">Booking-related</span></span></strong></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> </span><strong><span style="font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">What is the procedure for booking a ticket?</span></strong></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> 1.<strong>PHONE BOOKING</strong>:&nbsp; customer has to call the call center of SRS on contact numbers (080-26801616/17) &ndash; then he has to place a requisition for a particular service, and his seat will be kept on phone booking. It is your responsibility to collect the ticket from our office before 2 Hours of departure lest it will be canceled in auto appropriation.<br /> If he does not confirm, the relevant seat will be released.</span></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">2.<span class="apple-converted-space">&nbsp;</span><strong>ONLINE BOOKING</strong>: This facility is available through SRS web site www.srsbooking.com&nbsp; with the help of debit card, credit card and net banking.</span></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">3<span class="apple-converted-space">&nbsp;</span><strong>AGENT BOOKING</strong>: The customer has to approach the authorized booking agent of SRS and buy a ticket on payment of requisite fare.</span></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> 4<span class="apple-converted-space">&nbsp;</span><strong>ONLINE AGENT BOOKINGS</strong>(REDBUS, TRAVELYAARI, TICKETGOOSE, VIA, MAKEMYTRIP ETC): The procedure of ONLINE BOOKING&nbsp; applies to this booking.</span></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> 5<span class="apple-converted-space">&nbsp;</span><strong>SRS COUNTER BOOKING</strong>: You can visit to any of our nearest branch.<br /> <br /> <br /> </span><strong><span style="font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">What I have to do when all seats are sold out per service?</span></strong></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> You have to select Request button and need to enter your details like Name, Phone Number and e-mail Id, Our call center&nbsp;will get back to you if any seats fall vacant due to cancellation.<br /> <br /> </span><strong><span style="font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">Change of boarding place?</span></strong></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">It is possible.</span></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> </span><strong><span style="font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">What is the procedure for postponement of journey-Is proponent possible? If so what is the procedure?</span></strong></p> <p><strong><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">Update Ticket</span></strong><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">:<span class="apple-converted-space">&nbsp;</span><br /> You can change your Boarding Address and Mobile No.<span class="apple-converted-space">&nbsp;</span><br /> After the Modification, Please take the updated Print of the Ticket.<span class="apple-converted-space">&nbsp;</span><br /> Pre/Post Pone Ticket:&nbsp; For the pre/post pone, you will get the Coupon to your mail ID with full amount coupon - Valid for 5 hour(s).<span class="apple-converted-space">&nbsp;</span><br /> Generated coupon can be used for Pre/Postpone within 6 hour(s).<span class="apple-converted-space">&nbsp;</span><br /> Booking fare amount is less than coupon amount then Difference amount of coupon will&nbsp;&nbsp; not be refunded.<span class="apple-converted-space">&nbsp;</span><br /> For Pre/Postpone ticket, if cancelled&nbsp;the amount/coupon will not be refunded.<span class="apple-converted-space">&nbsp;</span><br /> For Pre/Postpone ticket, it cannot be pre/post poned.<span class="apple-converted-space">&nbsp;</span><br /> Multiple Usage of Coupons (Normal Coupon, Gift Coupon, Pre / Post Pone, Open Coupon) Cannot be used at the Single Booking.</span></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> </span><strong><span style="font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">What is the limit of luggage being carried in the bus?</span></strong></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">Personal luggage like briefcases and suitcases are allowed.</span></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><strong><span style="font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">Is there any facility for recharging laptops and mobiles?</span></strong></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">Yes, such facility is provided.</span></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> </span><strong><span style="font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">I am a lady passenger-Whether a male is allowed to sit beside me if the seat is vacant?</span></strong><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> No.<br /> <br /> </span><strong><span style="text-decoration: underline;"><span style="font-size: 13.5pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">Payment-related</span></span></strong></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> </span><strong><span style="font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">Does the owner of the credit card with which the ticket is purchased need to be one of the passengers?</span></strong></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> Not at all! A passenger can use any card to pay for the ticket, not necessarily their own. However, please note that the passenger in whose name the ticket is booked should carry a proof of his identity (along with the ticket) at the time of boarding the bus.<span class="apple-converted-space">&nbsp;</span><br /> <br /> </span><strong><span style="font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">I don't have a credit card. Can I still buy a bus ticket?</span></strong></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> Sure you can. You can call us and book your bus ticket over the phone or approaching our offices<span class="apple-converted-space">&nbsp;</span><br /> <br /> </span><strong><span style="font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">What payment options do I have?</span></strong></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> The different payment options are<br /> &bull;&nbsp;&nbsp;&nbsp; Credit card<br /> &bull;&nbsp;&nbsp;&nbsp; Debit card<span class="apple-converted-space">&nbsp;</span><br /> &bull;&nbsp;&nbsp;&nbsp; Internet banking (Internet enabled online bank account)</span></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> </span><strong><span style="font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">Can I pay using my internet enabled bank account?</span></strong></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> Yes. You can transfer money from any of your below bank accounts to SRS Travels to buy tickets:<span class="apple-converted-space">&nbsp;</span><br /> &nbsp;ABN Amro Bank&nbsp;&nbsp;&nbsp; &nbsp;Citibank&nbsp;&nbsp;&nbsp; &nbsp;IDBI Bank&nbsp;&nbsp;&nbsp; &nbsp;Punjab National Bank<br /> &nbsp;Axis Bank (UTI Bank)&nbsp;&nbsp;&nbsp; &nbsp;Corporation Bank&nbsp;&nbsp;&nbsp; &nbsp;IndusInd Bank&nbsp;&nbsp;&nbsp; &nbsp;State Bank of India (SBI)<br /> &nbsp;Bank of India&nbsp;&nbsp;&nbsp; &nbsp;Federal Bank&nbsp;&nbsp;&nbsp; &nbsp;Jammu &amp; Kashmir Bank&nbsp;&nbsp;&nbsp; &nbsp;Union bank of India<br /> &nbsp;Bank of Rajasthan&nbsp;&nbsp;&nbsp; &nbsp;HDFC Bank&nbsp;&nbsp;&nbsp; &nbsp;Kotak Bank&nbsp;&nbsp;&nbsp; &nbsp;Yes Bank<br /> &nbsp;Centurion Bank of&nbsp; Punjab&nbsp;&nbsp;&nbsp; &nbsp;ICICI Bank&nbsp;&nbsp;&nbsp; Oriental Bank of Commerce&nbsp;&nbsp;&nbsp;<span class="apple-converted-space">&nbsp;</span><br /> <br /> </span><strong><span style="font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">How does the transaction appear on my card / account statement?</span></strong></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> Transactions on SRS Travels will appear as, srsbooking.com or CCavenue &amp; EBS in your statement depending on the payment option that you had chosen.<span class="apple-converted-space">&nbsp;</span><br /> <br /> <br /> </span><strong><span style="font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">Is it safe to use my credit card on this site?</span></strong></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> Transactions on SRS Travels are very safe. We employ the best-in-class security and the transactions done are secure. Apart from being certified by Verisign, SRS Travels uses Secured Socket Layers (SSL) data encryption. Using SSL ensures that the information exchanged with us is never transmitted unencrypted, thus protecting the information from being viewed by unauthorized individuals.<br /> <br /> </span><strong><span style="font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">Is there any concession for regular customers, physically handicapped or senior citizens or students attending sports meets/events?</span></strong></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> No.</span></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> </span><strong><span style="font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">I have attempted to book a ticket with a credit card online &ndash; the relevant fare amount is deducted but ticket is not delivered?</span></strong></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> As a matter fact, the amount so shown as deducted is not transferred to our travels A/C&nbsp; .It is a small technical failure that occurs when to persons try simultaneously for the same seat &ndash; the said amount will be transferred to your account by the concerned with in 7 banking days as per banking rules<br /> <br /> </span><strong><span style="text-decoration: underline;"><span style="font-size: 13.5pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">Cancellation-related</span></span></strong></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> </span><strong><span style="font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">Can I cancel my ticket online?</span></strong></p> <p class="MsoNormal"><span style="font-size: 9.0pt; line-height: 115%; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> Yes, The Tickets booked online can be cancelled only online<br /> <br /> </span><strong><span style="text-decoration: underline;"><span style="font-size: 13.5pt; line-height: 115%; font-family: 'Tahoma','sans-serif'; color: #1d1d1d; mso-bidi-font-weight: normal;">Cancellation Charges:</span></span></strong><strong><span style="text-decoration: underline;"><span style="font-size: 13.5pt; line-height: 115%; font-family: 'Calibri','sans-serif'; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; color: #1d1d1d;"> <br /> </span></span></strong><span style="font-size: 8.5pt; line-height: 115%; font-family: 'Tahoma','sans-serif'; mso-fareast-font-family: 'Times New Roman'; color: #846103;"> <br /> </span></p> <p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal;"><span style="font-size: 12.0pt; font-family: Symbol; mso-ascii-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman';">&middot;</span><span style="font-size: 12.0pt; font-family: 'Times New Roman','serif'; mso-fareast-font-family: 'Times New Roman';"> Less than 4 hours from the station departure time:&nbsp;<strong>100 %</strong></span></p> <p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal;"><span style="font-size: 12.0pt; font-family: Symbol; mso-ascii-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman';">&middot;</span><span style="font-size: 12.0pt; font-family: 'Times New Roman','serif'; mso-fareast-font-family: 'Times New Roman';"> Between 4 Hrs to 12 Hrs from the station departure time:&nbsp;<strong>50 %</strong></span></p> <p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal;"><span style="font-size: 12.0pt; font-family: Symbol; mso-ascii-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman';">&middot;</span><span style="font-size: 12.0pt; font-family: 'Times New Roman','serif'; mso-fareast-font-family: 'Times New Roman';"> Between 12 Hrs to 24 Hrs from the station departure time:&nbsp;<strong>20 %</strong></span></p> <p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal;"><span style="font-size: 12.0pt; font-family: Symbol; mso-ascii-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman';">&middot;</span><span style="font-size: 12.0pt; font-family: 'Times New Roman','serif'; mso-fareast-font-family: 'Times New Roman';"> Between 1 to 7 days before station departure time:&nbsp;<strong>15 %</strong></span></p> <p style="margin: 0in; margin-bottom: .0001pt; line-height: 13.5pt; background: white;"><span style="font-family: Symbol; mso-ascii-font-family: 'Times New Roman';">&middot;</span> Between 7 to 30 days before station departure time:<strong>15 %</strong><strong><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif';"><br /> </span></strong><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif';"><br /> </span><strong><span style="font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">How can I cancel my bus ticket online?</span></strong></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> You need to click on Modify Ticket Link provided on home page , ok the terms and conditions and click on the link continue then you need to enter your ticket number and e-mail id or phone number that was provided at the time of booking and click on cancel ticket.<br /> <br /> </span><strong><span style="text-decoration: underline;"><span style="font-size: 13.5pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">Refund-related</span></span></strong></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> </span><strong><span style="font-family: 'Tahoma','sans-serif'; color: #1d1d1d;">I missed the bus. Do I get a refund?</span></strong></p> <p style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 13.5pt; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 9.0pt; font-family: 'Tahoma','sans-serif'; color: #1d1d1d;"><br /> SRS Travels provides a 100% refund if the bus is missed due to SRS Travels&nbsp;However, if the bus is missed due to any other reason not directly related to SRS Travels no refund is provided</span></p> <p class="MsoNormal">&nbsp;</p>