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Enter your Ticket Number and the email address used while booking the ticket
You will be able to
Update the ticket.
Cancel the ticket.
Pre/Postpone the ticket.
Request for an Open Ticket that can be used later on.
Ticket cancellation Policies:
Less than 4 hours from the station departure time: 100 % Cancellation Charges
Between 4 Hrs to 12 Hrs from the station departure time: 50 % Cancellation Charges
Between 12 Hrs to 24 Hrs from the station departure time: 20 % Cancellation Charges
Between 1 to 7 days before station departure time: 15 % Cancellation Charges
Between 7 to 30 days before station departure time: 15 % Cancellation Charges
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